What business leaders nationwide are saying about
The Soul of an Organization by Richard S. Gallagher

"Soul of an Organization will give you the what, why, and how of one of the most important business strategies for staying competitive in today's tough market, corporate culture."

Harry Paul
Co-author, FISH! and FISH! Tales

"I read everything that Rich Gallagher writes, but Soul of an Organization really caught my attention. Rich has unraveled the mysteries of corporate culture that so few of us really understand. I found myself saying "Gee, I never thought about that" over and over again as I learned more about this critical success factor to any organization. This has got to be on every working managers bookshelf."

Bill Rose
Founder and CEO, Service and Support Professionals Association

"In The Soul of an Organization, author Rich Gallagher presents the essential role corporate culture plays in the success of any business. The concept is made clear through real-life examples from thriving companies, including many we all know and recognize. The Soul of an Organization is a must-read for any executive looking to evolve their organization's culture into a strategic advantage."

Carolyn Healey
Founder and Publisher, Supportindustry.com, CRMindustry.com and RecognizeServiceExcellence.com

"Many studies have shown that high customer satisfaction helps drive revenue and shareholder value. This book shows readers how to create a culture where every employee feels they can positively impact customer satisfaction and loyalty. Great reading!"

Scott Bajtos
VP Customer Advocacy, Business Objects

"Richard has drawn upon his rich experiences to write a wonderful book that tells in clear words, and with memorable examples, how to create the magic by which some companies succeed while others fail. Today in America, many companies are in self-created crises caused by a one-dimensional view of business as being only about earnings per share and quarter-over-quarter growth. This book devotes itself to the human characteristics of successful corporations: leadership, vision, motivation, and change."

Louis M. Crain
CEO, Wildgate Wireless

"Rich Gallagher's timely new book carries an important message for anyone who manages other people: define the right core values in your organization as the first step toward effective management. Read what he has to say, and start transforming your workplace for the better."

Prof. Florence Berger
Cornell University, School of Hotel Administration
Author, INNovation: Creativity Techniques for Hospitality Managers

"The computer software industry has always been about the business of change. But today, more than ever, change is the constant and what was measured in years is now measured in months.  For such a business environment, your company's culture has to be nimble. Rich Gallagher's book brings a fresh perspective on corporate culture, and he is able to synthesize what's important with his great story telling gift."

Joe Manich

Director, AI*Solutions Technologies, ANSYS Inc.